Servcorp's USD 100 million investment in technology ensures that your business is presented in a 5-star way, and gives you sophisticated tools to run it efficiently. As a Servcorp Virtual office client, you can take advantage of:
Our virtual receptionist solution: the team member at your location answers calls and handles them exactly as you instruct
Online booking and account management to give you control and save time
Our Onefone app: you can make and receive calls as if you are in our office
Leading edge call routing, screening and conference calling
The best unique password WiFi in the market when you are using your coworking space entitlement
Pay-as-you go 24/7 IT support for any of your IT problems
All in addition to our fantastic addresses, team members, meeting rooms and coworking spaces.
Understand the power of our virtual receptionist
Servcorp's global network provides a first class experience to your callers.
We never use call centres, and your phone is answered by the receptionist on your floor. At the same time, our technology ensures that calls are always answered exactly as you instruct, and can be forwarded flexibly according to your needs.
Calls to your Servcorp business number can be completely customised to meet your requirements. This includes automatic redirection to any three numbers of your choice either sequentially or simultaneously.
There is also sophisticated voicemail handling with an auto-attendant of up to 9 diversions.
Easily make changes to your call-handling requirements by speaking to your Servcorp team or do it yourself in real time with our exclusive online portal.
Your callers will be impressed - and always able to reach you!
Exclusive online booking and account management portal keeps your business running smoothly
Servcorp has invested and built an exclusive online portal to help our clients control their call management settings, book boardrooms and meeting rooms instantly, reserve multilingual administrative assistance and much more.
Manage your call transfers, call answering and messages online in real-time
Book meeting rooms, boardrooms, private offices, and resources instantly and while on-the-go directly from your smartphone or tablet
Manage and change your reservations online and in real-time
Manage your business services, book a courier, stationery and translation services
Download and view your invoices and expenses at any time
Unique Onefone app: make and receive calls anywhere as if you were in the office
Servcorp Onefone turns your smart phone into your Servcorp desk phone – so you can stay in touch seamlessly:
Take your desk phone with you - answer calls anywhere
No roaming charge when travelling, both receiving and making calls
Enjoy our great call rates even when you are not at your desk
Local dial for two countires, e.g. Japan and USA
Record and store your calls on your device
Virtual office clients can get $100 of calls for $50 extra payment
Log out when not using to maintain battery charge, as it is a real time application
Works best with good internet connection
Peace of mind with our 24/7 IT support
Wherever you are in the world, access expert IT support and advice as needed. We have over 100 IT professionals to support you daily and when critical issues arise.
In-house IT support and assistance with your daily needs - 1 hour response time in business hours and 2 hours outside business hours, 365 days a year
In-house IT consultants for critical and IT emergencies. Dial *1 from your Servcorp telephone. Charged per 10 minutes – more cost-effective than an outsourced IT consultant
Supported by the Servcorp Global Operations Centre
The fastest and most reliable business broadband in the market
You need the most reliable and fastest internet you can afford. Backed with a guaranteed uptime of 99.99% and managed 24/7 by our in-house network operations team, our internet gives you direct highway access to the cloud.
Fibre based tier 1 managed internet service to every location to provide optimal performance; we are our own ISP
Access speeds up to 1Gbps and available over Ethernet or Wi-Fi (802.11a/b/g/n/ac)
Fastest wireless network available in the market
Any internet configuration can be achieved from dedicated VLAN to VPN to DMZ to dedicated bandwidth to co-locating your equipment
Other providers may say they have fast Internet and provide 4Gbps bandwidth, but what they may not share with you is how many people, locations, and buildings are actually sharing that same connection. This is critical information that will impact whether or not you receive lightning-fast Internet. Think of it as a highway: when too many vehicles are using the same highway, everyone is forced to slow down or even stop.
With Servcorp, we have an in-house IT team that monitors our highway and ensures optimum performance. When our highway reaches 70% capacity, our IT professionals immediately increase bandwidth to ensure that you receive the fastest connectivity at all times.
As a Servcorp client, not only is your connection lightning fast, but the manner in which you receive the information is unparalleled. Servcorp is a Tier 1 Internet Service Provider with a 1 to 1 contention ratio which means we go directly to over 1,000 content providers. Other suppliers use separate ISPs, but Servcorp cuts out the middlemen and goes directly to the source.
Screen your calls after hours as well
During business hours, your receptionist forwards you calls exactly as you instruct, including taking a message, or forwarding to voicemail or other numbers depending on who is calling.
Our telephone technology automates this after hours - giving you the option with each call to take it or send it to voicemail. It lets you hear the name of the person on the line before you decide.
Say goodbye to your fax machine
Never again will you be slowed down by a cumbersome traditional-style fax machine. Servcorp Onefax is an easy-to-use, online fax-to-email technology which helps you keep your business running, wherever your work might take you.
Send and receive faxes directly from your computer
Faxes are delivered confidentially directly to your inbox
It's as simple as opening an email and fits perfectly into your existing workflow
Reduces paper usage
Book meeting rooms and facilities on your phone
Book meeting rooms, boardrooms, office space and resources on the go and in real-time. In under a minute you can select and book a Workspace at any of our 160+ locations globally.
Why you will love Servcorp Home:
Fast – You can make a booking in less than a minute
Convenient – Manage all Servcorp services from the one portal
Real time bookings – Instant confirmation
Free – All Servcorp clients gain immediate access to this unique portal
Technology testimonial: Owen Chan
President, Cisco Systems, Asia Pacific
“The services Servcorp delivers through the combination of world class products from Cisco Systems and their own comprehensive tools will change the way we view managed workspace. Their products are unique in the marketplace.”
We’ve designed our Global VOIP network to reduce your costs and increase your productivity:
Our global VOIP network means free intercompany calls within Servcorp’s global network
Free phone calls for at least $350* per month to local landline, mobile, national and international calls
International calls rates are heavily discounted and guaranteed to be 20% lower than your local telco provider
Your local phone number can be brought with you as you travel around the globe
Video enabled handsets available in all locations
Audio conferencing for up to 15 participants
Full redundancy including disaster recovery support
Our call routing technology helps your business
Once you are a Servcorp client, you will never worry again about missing important phone calls. With our sophisticated call routing your calls will find you no matter where you are 24/7.
You can customise your set up to allow the receptionist to forward calls to different phone numbers throughout the day. Your receptionist will answer your calls exactly as instructed by you and immediately forward them to as instructed. All she has to do is follow your online instructions, point and click.
For calls out of business hours your callers the system forward your calls based on your preferred settings. Our unique "Find me, follow me" solution even allows the system to forward your calls to all your numbers, home, mobile, etc, in any order.
You can have just one number on your business card - no more "small business" mobile numbers.