8 September 2025
Global workspace provider Servcorp is trailblazing a human-centric approach towards AI adoption in the office services industry, equipping all team members with comprehensive AI training and premium tool access.
While modern industries race to replace human workers with chatbots and automated systems, Servcorp’s investments in providing comprehensive training for its entire workforce seek to prove that AI-enhanced professionals can deliver superior results.
Servcorp has developed extensive in-house training programmes, upskilling new and existing team members on harnessing AI to support their clients’ business needs.
Team members now utilise AI tools to expedite an array of client tasks, from drafting professional emails in multiple languages, to crafting detailed market reports and coordinating international appointments.
Crucially, all members are taught to use these tools responsibly. This includes verifying AI-generated information for accuracy, rectifying hallucinated data from reports, avoiding overly programmatic sentences from written content, and adhering to stringent data protection protocols to safeguard client data.
Clients can be assured that while AI is used to accelerate service delivery, human judgement and expertise remain integral to providing first-class administrative support.
Servcorp demonstrates a commitment to providing 5-star customer service by combining both cutting-edge AI capabilities and the invaluable factor of human expertise, judgement, and relationship skills.
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